Benefit Summary

Patient Advocacy

Save Time and Money With Patient Advocacy

From scheduling appointments to negotiating medical costs*, the Patient Advocacy benefit will help you maximize the value out of your discount medical benefits and saves you the time and hassle of scheduling appointments, transferring records and arranging procedures—all at no additional cost to you.

This is NOT insurance.

*Members are responsible for payment of specific services arranged on a fee-for-service basis that are not covered by an insurance plan. We always review all payment options available to you in advance of making these arrangements with providers on your behalf. Patient Advocacy does not recommend treatment, nor is it a replacement for any health insurance plan. We do not guarantee that we can achieve specific savings or results.

Prescription Savings (Open Formulary)

Reduce Medication Costs with Prescription Savings (Open Formulary)

Medication costs can add up quickly, but you can reduce those costs with Prescription Savings, available by mail and at participating pharmacies nationwide. As a member, you’ll save an average of 31% off the retail price of generic drugs and 15% off the retail price on brand name drugs at over 68,000 participating pharmacies nationwide.

Enjoy even bigger savings and free standard shipping when you order your prescriptions by mail. The Mail Order Direct benefit lets you buy a 90-day supply of select medications for low, fixed prices through CVS Caremark Mail Service Pharmacy.

Click here for a sample of the savings you’ll enjoy.

This is NOT insurance. Members must pay for prescriptions at the time they are received. This benefit will provide savings over the normal cost of prescriptions. Mail order discounts are available only at CVS Caremark Mail Service Pharmacy. CVS Caremark may obtain manufacturer rebates on your prescription drugs. These rebates may be retained by CVS Caremark to enable us to offer you low prices on medications through the Mail Order Direct program. Allow 10 - 14 days for delivery of your medication from the day you mail your order.

24/7 Telemedicine

No Time For a Doctor Visit?

Telemedicine allows you to reach a medical provider by phone, app or webcam at no additional cost!

Using the nationwide telemedicine service and MeMD’s national network of US-licensed, board-certified medical providers, you can connect with a provider online from any location, and receive a diagnosis and personalized treatment plan, including prescriptions* for common medications, when medically necessary.

While telemedicine can help when you need medical attention, when your regular doctor is not available, on holidays and weekends or when travel is difficult, it does not replace seeing a doctor in-person for your annual office visit, ongoing treatment and care.

What medical conditions can telemedicine address?
Below is a sample of medical conditions that MeMD providers can evaluate:

  • Abrasions, bruises
  • Colds, flu and fever
  • Sore throat, cough, congestion
  • Allergies, hives, skin infections
  • Bites and stings
  • Minor headaches, arthritic pains
  • Medication refills (short-term)*
  • Diarrhea, vomiting, nausea
  • Urinary tract infections
  • Headaches, body aches
  • Eye infections, conjunctivitis
  • And more!

This benefit is available to you, your spouse or domestic partner, and children up to the age of 26.

MeMD provides online medical consultations with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. MeMD is not a replacement for your primary care physician or an annual doctor’s office visit. MeMD is available 24/7 nationwide, subject to state regulations.

*When medically necessary, MeMD providers can submit a prescription electronically for purchase and pick-up at your local participating pharmacy; however, MeMD providers cannot prescribe elective medications, narcotic pain relievers, or controlled substances. MeMD’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed.

Telemedicine is not available in WA.

VERY IMPORTANT: IN LIFE THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 services are not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.

Disclosures: The discount medical, health and drug benefits (The Plan) are NOT insurance, a health insurance policy, a Medicare Prescription Drug Plan or a qualified health plan under the Affordable Care Act. The Plan provides discounts for certain medical services, pharmaceutical supplies, prescription drugs or medical equipment and supplies offered by providers who have agreed to participate in The Plan. The range of discounts for medical, pharmacy or ancillary services offered under The Plan will vary depending on the type of provider and products or services received. The Plan does not make and is prohibited from making members’ payments to providers for products or services received under The Plan. The Plan member is required and obligated to pay for all discounted prescription drugs, medical and pharmaceutical supplies, services and equipment received under The Plan, but will receive a discount on certain identified medical, pharmaceutical supplies, prescription drugs, medical equipment and supplies from providers in The Plan. The Discount Medical Plan/Discount Plan Organization is Alliance HealthCard of Florida, Inc., 5005 LBJ Freeway, Suite 1500, Dallas, TX 75244. Call 1-866-726-9673 or email info-abs@member-questions.com more information or visit for a list of providers. The Plan will make available before purchase and upon request, a list of program providers and the providers’ city, state and specialty, located in the member’s service area. The fees for The Plan are specified in the membership agreement. The Plan includes a 30-day cancellation provision.

Note to MA consumers: The Plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00.


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